Order Tracking

Track Your LuxuryPerfumeUS Order

Thank you for shopping with LuxuryPerfumeUS.

We understand how important it is to know where your order is and when you can expect it to arrive. This page explains how order tracking works and what you can do if your tracking information is not yet available.

1. How to Track Your Order

Once your order has been processed and shipped, LuxuryPerfumeUS may provide tracking information through your order confirmation, shipping confirmation, customer account, or email notification.

To track your order:

1. Locate your order number from your order confirmation.
2. Check your shipping confirmation email for the tracking number, when available.
3. Use the tracking information provided to view the latest delivery status.
4. Follow the carrier’s tracking updates until your package is delivered.

If you have an account with LuxuryPerfumeUS, you may also be able to view available order information through your account.

2. Order Tracking Information

Tracking information may include:

• Order number
• Shipping confirmation
• Carrier information
• Tracking number
• Shipment status
• Estimated delivery information
• Delivery confirmation

Tracking availability depends on the shipping method and carrier used for your order.

3. Tracking Is Not Available Yet

Tracking information may not appear immediately after an order is placed.

An order may need to be processed, packed, and transferred to the shipping carrier before tracking information becomes active.

If you have received a shipping confirmation but the tracking information has not updated yet, please allow reasonable time for the carrier to scan and register the shipment.

4. Tracking Information Has Not Updated

Sometimes a carrier’s tracking system may take time to update.

Tracking information may not change immediately because of:

• Carrier processing
• Weekend or holiday schedules
• High shipping volumes
• Weather conditions
• Transportation delays
• Regional delivery conditions
• Delays between carrier scanning locations

If your tracking information has not changed for an extended period, please contact LuxuryPerfumeUS so that we can review the order and assist you.

5. Delayed Orders

Estimated delivery dates are provided as estimates and may be affected by circumstances outside our reasonable control.

These may include:

• Severe weather
• Carrier delays
• Holidays
• High shipping volumes
• Incorrect or incomplete delivery information
• Customs processing where applicable
• Transportation disruptions
• Other unexpected delivery conditions

If your order appears significantly delayed, contact our customer service team with your order number so we can investigate.

6. Delivered but Not Received

If tracking shows that your package has been delivered but you cannot locate it, we recommend checking:

• Your front door or designated delivery area
• Mailroom or package room
• Reception or building management
• Household members
• Neighbors, where appropriate
• Any delivery instructions associated with your address

You should also review the carrier’s delivery information.

If you still cannot locate the package, contact LuxuryPerfumeUS as soon as possible with your order number and tracking information.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete address was provided, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may not be able to change the delivery address.

Additional shipping charges or other costs may apply in certain circumstances.

8. Returned or Undeliverable Packages

A package may be returned to LuxuryPerfumeUS if the carrier is unable to deliver it because of circumstances such as:

• Incorrect address
• Incomplete address
• Recipient unavailable where required
• Delivery restrictions
• Refusal of delivery
• Failure to claim a package
• Other carrier-related delivery issues

If your package is returned to us, please contact customer service to discuss the available options.

Additional shipping charges may apply when a package needs to be reshipped because of incorrect or incomplete customer-provided information.

9. International Orders

Where international shipping is offered, tracking availability and delivery times may vary by destination and carrier.

International shipments may be subject to:

• Customs processing
• Import requirements
• Duties or taxes
• Local delivery procedures
• Destination-country restrictions

Customers are responsible for providing accurate delivery information and, where applicable, complying with destination-country requirements.

10. Contact Us About Your Order

If you need help locating your order, please provide as much information as possible, including:

• Order number
• Name used when placing the order
• Email address used for the order
• Tracking number, if available
• Shipping address
• Description of the issue

Our customer service team will review the available information and assist you.

Contact Information

LuxuryPerfumeUS
Address: 100 West 33rd Street, New York, NY 10001
Phone: +1 254-495-8146
Email: info@luxuryperfumeus.com
Business Hours: Monday–Saturday, 8 AM–6 PM

Website: https://luxuryperfumeus.com/

11. Related Policies

For additional information, please review:

• Shipping & Delivery Policy
• Returns & Refunds Policy
• Order Cancellation Policy
• Privacy Policy
• Terms & Conditions

12. Policy Updates

LuxuryPerfumeUS may update this Order Tracking information from time to time to reflect changes to our shipping processes, carriers, website functionality, or customer-service procedures.

Any significant updates will be reflected on this page.

Last Updated: October 6, 2026