Product Authenticity Policy

Last Updated: October 6, 2026

At LuxuryPerfumeUS, we understand that authenticity is extremely important when purchasing luxury perfumes, fragrances, cosmetics, beauty products, and other branded products online.

We are committed to providing customers with genuine products and to maintaining accurate and transparent product information throughout the shopping experience.

1. Our Commitment to Authentic Products

LuxuryPerfumeUS does not knowingly sell counterfeit, imitation, or unauthorized replica products.

Products offered through our website are intended to be genuine products obtained through legitimate commercial sourcing and supply channels.

We take reasonable steps to ensure that the products offered for sale correspond to the product information and brand identification displayed on our website.

2. Product Sourcing

Products may be obtained through legitimate suppliers, distributors, wholesalers, brand-related commercial channels, or other lawful sources.

The specific sourcing channel may vary by product and availability.

Where appropriate, we maintain purchasing, supplier, product, or transaction records to support our product-sourcing processes.

We do not claim that every product is purchased directly from the manufacturer unless this is specifically stated and can be substantiated.

3. Brand Names and Trademarks

LuxuryPerfumeUS may offer products from recognized fragrance, beauty, cosmetics, and luxury brands.

Brand names, logos, trademarks, product names, packaging designs, and other intellectual property remain the property of their respective owners.

The appearance of a brand or trademark on our website does not by itself mean that LuxuryPerfumeUS is owned by, affiliated with, endorsed by, or an authorized retailer of that brand unless we expressly state otherwise.

We use brand and product names to accurately identify the products offered for sale.

4. Product Packaging and Appearance

Product packaging, labels, boxes, bottles, colors, and other presentation details may change over time because manufacturers may update their designs, packaging, ingredients, labeling requirements, or production processes.

As a result, the product received may occasionally differ slightly in appearance from the image displayed on our website while still being the correct genuine product.

Customers should not assume that a difference in packaging alone means that a product is counterfeit.

5. Batch Codes and Product Identification

Depending on the product and manufacturer, genuine products may contain identifying information such as:

• Batch or lot codes
• Product codes
• Barcodes
• Manufacturer information
• Country-of-origin information
• Ingredient information
• Packaging or labeling information

The presence, location, format, or appearance of such information may vary between products, manufacturing periods, and markets.

We do not guarantee that every product will contain every type of identifying code.

6. Product Condition

Unless otherwise clearly stated on the product listing, products offered by LuxuryPerfumeUS are intended to be new and in appropriate retail condition.

Products may be supplied in their original manufacturer packaging where applicable.

Customers should inspect delivered products promptly after receipt and contact us if there is an apparent issue involving:

• Incorrect product
• Damaged product
• Missing product
• Significantly damaged packaging
• Suspected product authenticity issue

7. Cosmetics and Fragrance Products

Luxury perfumes, cosmetics, skincare, and other beauty products may be affected by factors such as storage conditions, transportation, temperature, packaging changes, and manufacturer formulation updates.

A difference in:

• Fragrance intensity
• Color
• Texture
• Packaging
• Bottle design
• Box design
• Label placement
• Batch code format

does not automatically establish that a product is counterfeit.

If you have a genuine concern about a product, please contact us before opening or using the product whenever possible.

8. Suspected Counterfeit or Authenticity Concerns

If you believe that a product you received may not be authentic, please contact LuxuryPerfumeUS promptly.

To help us investigate, please provide:

• Order number
• Product name
• Photographs of the product
• Photographs of the packaging
• Photographs of relevant labels or codes
• Description of the concern
• Any other information that may assist our investigation

We may request additional information or photographs where reasonably necessary.

Customers should not dispose of or alter a product that is the subject of an authenticity investigation unless instructed to do so.

9. Investigation of Authenticity Concerns

When an authenticity concern is raised, LuxuryPerfumeUS may review available information, including:

• Order records
• Product information
• Supplier documentation
• Product packaging
• Batch or product codes
• Photographs
• Shipping records
• Purchase records
• Other relevant information

The investigation process may vary depending on the product and circumstances.

Where appropriate, we may request that the product be returned for inspection in accordance with our return procedures.

10. Returns for Authenticity Concerns

If you believe you received a counterfeit, materially incorrect, or otherwise unauthorized product, please contact us before returning the item whenever possible.

We will review the circumstances and determine the appropriate resolution in accordance with our Returns & Refunds Policy and applicable law.

Customers should not send products to an address that has not been provided or approved by LuxuryPerfumeUS.

11. Product Images and Descriptions

We make reasonable efforts to provide accurate product names, descriptions, photographs, sizes, concentrations, and other information.

However, manufacturers may change packaging, labeling, formulations, or product presentation without advance notice.

Product images may also vary slightly depending on the customer’s screen, browser, or device.

If a product description contains an obvious error, we reserve the right to correct the information.

12. Genuine Product Does Not Mean Brand Authorization

The availability of a branded product on LuxuryPerfumeUS should not automatically be interpreted as a statement that LuxuryPerfumeUS is an authorized retailer, distributor, representative, or official partner of that brand.

We will only make such a statement where we have a legitimate basis and authorization to do so.

13. No Counterfeit Products

LuxuryPerfumeUS does not knowingly offer counterfeit products for sale.

We prohibit the intentional listing, sale, or distribution of counterfeit or imitation products through our store.

If we identify a product or supplier that does not meet our sourcing and product standards, we may take appropriate action, including removing the product from sale, investigating the source, or suspending the relevant listing or supplier relationship.

14. Customer Responsibility

Customers should review product information before purchasing and contact us if they have questions about a product.

For products where authenticity is particularly important, customers should retain:

• Order confirmation
• Receipt or invoice
• Product packaging
• Product labels
• Relevant product codes

These materials may be useful if a question or dispute arises.

15. Contact Us

If you have questions about product authenticity or believe there may be an issue with a product purchased from LuxuryPerfumeUS, please contact us:

LuxuryPerfumeUS
Address: 100 West 33rd Street, New York, NY 10001
Phone: 1-555-123-4567
Email: info@luxuryperfumeus.com
Business Hours: Monday–Saturday, 8 AM–6 PM

Website: https://luxuryperfumeus.com/

Please include your order number whenever possible so that we can locate your purchase information quickly.

16. Related Policies

For additional information, please review:

• Returns & Refunds Policy
• Shipping & Delivery Policy
• Order Cancellation Policy
• Payment Methods
• Privacy Policy
• Terms & Conditions
• Order Tracking

17. Policy Updates

LuxuryPerfumeUS may update this Product Authenticity Policy from time to time to reflect changes in our sourcing practices, product offerings, supplier relationships, website procedures, or applicable requirements.

The Last Updated date will be revised when material changes are made.

Last Updated: October 6, 2026